Ranchi (RNC): In order to check overcrowding on the railway counters across the country, short messaging service (SMS)-based unreserved online tickets will soon be introduced by the Railways, said DRM/Ranchi Mr.Deepak Kashyap, while speaking with mediapersons on Friday during his travel in Hatia-Jharsuguda Passenger Train along with the passengers in the general bogey to get acquainted with their problems under the programme ‘Rail Upbhokta Pakhwara’ of Indian Railways. Rail Upbhokta Pakhwada is being observed by the Indian Railways from May 26 to June 9 on the initiatives taken by Union Minister for Railways Suresh Prabhu.
According to Divisional Railway Manager, efforts are being made to take help of technology towards finding out a solution in this regard.
“We are working on it so that the passengers will not have to carry the printed part of the tickets with them while travelling. The SMS sent on their mobile phones by Indian Railways will serve the purpose as being presently done in case of reserved tickets,” said the DRM. The breakthrough will be made very soon giving respite from the long queues to the passengers, he added.
“We are trying to establish direct communication with the passengers by travelling with them so that their problems could be understood first hand by the senior officials on the basis of which, we will take further actions one by one towards removing them,” added Kashyap. According to the Divisional Railway Manager, major problem of the division as explained by the passengers, was the problem of overcrowding in the trains which could be removed by introduction of few more trains and increasing more railway coaches to the existing trains running on the route.
“Overcrowding definitely is one of the major problems on this route which could be gradually tackled by introducing more trains on this route but at the same time State Transport Department will also have to be extra-sensitive, strengthening the road transport so that an alternate mode of transport could be developed for the passengers,” said the DRM. “Overdependence on Railways could be decreased only by improving the infrastructure by the State Government,” added the Divisional Railway Manager.
Referring to the problems related to the safety of women in trains, the Divisional Railway Manager assured that it will be sorted out soon. “The vacant posts of around 250 RPF personnel out of the sanctioned posts of 700 will soon be fulfilled by this July after which we will be able to provide better security to the women in the trains as well as on platforms,” the DRM said.
Besides, a round-the-clock helpline number 182 has also been issued by the Indian Railways through which any women could seek help in the hour of need, added the DRM. The passengers actively participating in the programme also shared their problems which were mostly related to increasing the frequency of trains, problem of overcrowding, non-availability of seats in trains, carrying of baggage beyond the specified limit as well as safety and security inside the trains. Demand for the construction of platforms on all stations by a senior citizen Masih Das Topno was also raised with the Divisional Railway Manager.
Meanwhile, the passengers were made to fill up over 1000 forms rating the amenities being provided to them along with their mobile and ticket numbers to be sent further to the Zonal Headquarters and then to the Railway Board on the basis of which further course of action will be chalked out by them. The DRM after reaching to Govindpur also inaugurated a multi-purpose health check up camp for high blood pressure and diabetic patients where check up of over 100 locals living in the nearby areas was done.