Passengers can now book wheelchairs online as Indian Railway Catering and Tourism Corporation (IRCTC) has launched the service for free at New Delhi station
The wheelchair facility is for the benefit of old, sick and differently-abled people, who can pre-book wheelchairs while booking their tickets online, IRCTC Chairman and Managing Director AK Manocha said.
“We have started the service on a pilot basis at the New Delhi station which can be replicated at other stations also,” he added.
At present, there are nine wheelchairs available for booking as part of e-wheelchair service. Such a wheelchair can be hired for a maximum time of one hour. Those availing the facility need to deposit their I-cards such as voter ID card, Aadhaar card or PAN among others with a deposit fee of Rs 500, which will be returned after the wheelchair is given back.
The facility will also be dispensed from IRCTC’s Tourism Facilitation Centre located at platform no.16 of New Delhi station.
There is no age limit for booking of wheelchairs. Any passenger having confirmed reservation ticket can book the wheelchair on IRCTC website.