IRCTC launches revamped NextGen e-Ticketing Website. 10 New Features every Indian Railways passenger will cheer!

Also, now, Railways to tell you if your ticket stands a chance of being confirmed!

NEW DELHI: IRCTC next-generation e-ticketing website revamped! Indian Railway Catering and Tourism Corporation (IRCTC) has revamped its e-ticketing website with a focus on passenger convenience.

Unveiling the beta version of the Indian Railways Catering and Tourism Corporation (IRCTC) portal which became operational now, Railway Board’s Member (Traffic) Mohd Jamshed said the website is passenger-friendly and clutter-free with easier log-in and navigation which would ensure faster and easier booking of tickets.

Indian Railways passengers will be able to take advantage of the new features of the website that are aimed at making the process of ticket booking at every stage simpler.

He said the new feature called ‘waitlist prediction’ would reflect the chance of waitlisted or RAC tickets getting confirmed on the basis of historical booking trends. Jamshed said the railways had analysed data for two years to come up with the probability of getting a waitlisted or RAC ticket confirmed.

In the new user interface, the user can search trains and check availability of seats without logging in unlike earlier when a user had to log in at the beginning to access the site. Users will also be able to change the font size throughout the website.

According to IRCTC CMD Mahendra Pratap Mall, different filters as per departure/arrival time, class, train and quota have been provided to help passengers plan their journey.

The website will allow seamless navigation on mobiles, desktops, laptops and tablets.

While booking tickets, separate card for each passenger has been provided wherein users can fill details as per passenger requirements. Pre-filled particulars will ensure quicker booking. Users can manage payment options by marking six banks as preferred banks under the ‘my profile’ section.

On completion of payment, details of the booking shall be displayed in a user friendly manner.

An official said there were a number of additional features such as filters on ‘my transactions’ where users can view booked tickets based on journey date, booking date, upcoming journey and completed journey.

Passengers can perform multiple activities through booked history like cancellation, printing, request for SMS, selection of alternative train by exercising the option of ‘Vikalp’ and changing of boarding point if required.

For one, the need to ‘Log In’ from the word go has been done away with. For another, there are high chances that you will be able to predict if your waitlisted ticket is likely to be confirmed or not!

This new revamped next-generation IRCTC e-ticketing website will be effective tonight. RailNews takes a look at 10 new features on the revamped IRCTC next-generation e-ticketing website that will cheer every Indian Railways passenger:

  1. While the existing User interface requires you to ‘Log in’ immediately, with the new IRCTC e-ticketing system the can check trains and availability of seats without logging in. Users can also change the font size throughout the website as per their convenience.
  2. Different filters as per departure/arrival time, class, train, and quota will now help users plan their journey better. Additionally, user-friendly layout for modification of journey details, availability lookup for other days and fare break up have been provided by IRCTC and Indian Railways.
  3. A ‘Waitlist prediction’ feature has been provided. This would be a special benefit during the holiday season when people struggle to find tickets in Indian Railways trains. With this feature, passengers can predict the chance of a waitlisted or RAC ticket getting confirmed. This feature makes use of historical booking trends.
  4. The Vikalp scheme, which was launched to provide passengers with alternate trains has also got a special feature. The new ‘Vikalp’ feature allows the facility of choosing alternate accommodation in case of waitlist tickets in different trains including specials.
  5. While ticket booking, a ‘Separate card’ for each passenger has been provided. In this the users can fill details as per requirements. Prefilled particulars will also ensure a quick booking experience.
  6. Users can now manage their payment options by marking as many as six banks as ‘preferred banks’ under the ‘My profile’ section.
  7. On completion of payment, the details of booking shall be displayed in a user-friendly manner, says Indian Railways.
  8. Additional features include filters on ‘My Transactions’ where users can view booked tickets based on various parameters such as booking date, journey date, upcoming journey and completed journey.
  9. The revamp also allows users to perform multiple activities through booked history. These include; cancellation, request for SMS, printing, selection of alternative train by making use of ‘Vikalp’ scheme option and changing of boarding point if required. Help links have been provided across all pages of the new IRCTC e-ticketing website.
  10. For those of you who are wondering how the experience of booking a ticket from the new website would be like, Indian Railways claims that technological innovations in the development of New User Interface have been deployed to facilitate seamless navigation in mobiles, desktops, laptops and tablets.

Predictive Services by IRCTC for Train Ticket confirmation status – a boon to passengers!

  1. Passengers may not get confirmed berths each time they book a train ticket, but now, thanks to a predictive service on the IRCTC website, they will get to know their chances of getting one, officials said today.
  2. Come midnight, when the new, refurbished IRCTC website will go live, it will let the passengers know the probability of confirmation of wait-listed tickets, based on a new algorithm developed by the Centre for Railway Information Systems (CRIS).
  3. “According to the new feature of wait-list prediction, one can predict the chances of a wait-listed or an RAC ticket getting confirmed on the basis of booking trends. We will mine our own data of passenger operations and booking patterns for the first time,” a senior official in the Railway Ministry said.
  4. The idea, the officials said, came from Railway Minister Piyush Goyal, who had given a one-year deadline last year to complete the process of inducting the predictive service on the Indian Railway Catering and Tourism Corporation (IRCTC) website.
  5. The algorithm will take into account last 13 years’ data to arrive at a “robust, workable model”, the officials said.
  6. While predictions have been used by private players, the officials said that the Indian Railways system would be more reliable as it would have the advantage of the database of the national transporter.
  7. A user need not even log in to the new website to enquire or search for trains and check on availability of seats, while the older version only allowed access to the registered users.
  8. “While booking tickets, separate cards for each passenger have been provided to fill in their details. Pre-filled particulars will ensure a quick booking experience. The user can manage the payment options by marking six banks as preferred banks under the ‘My Profile’ section,” an official said.
  9. The users can also perform multiple activities like cancellation, printing, request for an SMS, selection of an alternative train by exercising the “Vikalp” option and changing the boarding point, if required.
  10. Nearly 13 lakh tickets are booked on the IRCTC website every day against a reserved accommodation of 10.5 lakh berths, the officials said.
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