IR’s 15-day Railyatri Upbhokta Pakhwada: Railway passenger, customer facilitation fortnight begins at Madurai

Madurai (MDU): Madurai Divisional Railway Manager Sunil Kumar Garg on Wednesday flagged off a cleanliness awareness rally at Madurai railway junction to mark the Passenger and Customer Facilitation Fortnight being observed by the Indian Railway between May 26 and June 9.

Briefing about the fortnight, the DRM said that the railway would conduct punctuality drives, catering and ticket checking drives, road shows for passengers, safety campaigns at level crossings, safety seminars and yoga and health camps at various railway stations.

Stating that a railway technical employee was killed in a recent accident in Tirunelveli, Mr. Garg said that the fortnight would also be used to create awareness among the railway employees of their safety. The employee who had climbed up a locomotive to check batteries was electrocuted to death when he came in contact with high voltage power supply from the overhead equipment.

In the presence of Additional Divisional Railway Manager R.V.B. Babu, the DRM inaugurated a photo exhibition on various aspects of cleaning and pest control measures – yard rodent control, glue trap pest control, cockroaches and bed-bugs control, onboard house-keeping services – being adopted by the railways.

The railway would also renew its efforts to replace more number of level crossings with limited use subways or road overbridges during the year. As many as 45 level crossings had been closed in this manner in the division during the last two years, he added.

27 railway stations to get ATVMs soon

PrintRailway passengers will get an additional facility for booking unreserved tickets and buying platform tickets as the railway administration will open automatic ticket vending machines soon.

The division has planned to install 50 automatic ticket vending machines in 27 stations during the Passenger and Customer Facilitation Fortnight beginning on Tuesday.

The machines would act as additional ticket booking counters to reduce the time taken by passengers to buy unreserved tickets and platform tickets, Divisional Railway Manager Sunil Kumar Garg said.

Talking to reporters here on Tuesday, Mr. Garg said that Madurai would get four ATVMs.

Senior Divisional Railway Manager S.T. Ramalingam said that passengers need to buy a smart card (like an ATM card) from the railway booking office. The card came with a certain value with which the passengers could book the tickets on the ATVM. “When the balance is exhausted, it can be recharged at the booking office again,” he said.

Passengers could buy platform tickets, and unreserved tickets for second class in mail and express trains.

Passengers could top up their cards in the multiples of Rs. 100 for a maximum of Rs. 5,000, for which they would get a commission of five per cent.

Renovation of bridges

The renovation of Pamban railway bridge and the railway bridge across the Tamirabarani in Tirunelveli are expected to be completed by June end, the DRM said.

“The steel girders in the bridge in Tirunelveli are being replaced with concrete girders. This will help remove speed restriction on the bridge,” Additional Divisional Railway Manager R.V.B. Babu said.

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