HP announced that MakeMyTrip.com, India’s largest online travel company, has selected HP Software to enhance the online travel booking experience for its customers.
MakeMyTrip.com provides booking access for domestic and international airlines, Indian Railways, major bus operators and more than 10,300 hotels and guesthouses across the country. With the proliferation of Internet and data services in emerging markets throughout India, MakeMyTrip.com has experienced significant growth. In December 2012 alone, the company’s website received 8.5 million monthly unique visitors. In order for MakeMyTrip.com to meet the growing needs of these visitors, it needed to improve processes for application development and testing for simpler and faster online transactions.
MakeMyTrip.com selected HP Service Manager Enterprise Suite to standardize and automate management of key IT processes for faster application delivery. The HP solution helps MakeMyTrip.com design and implement new products that simplify the online travel and booking process for its customers.
“To stay ahead of competition, online businesses need to accelerate product development cycles and deliver solutions that provide a compelling end-user experience,” said Sanket Atal, chief technology officer, MakeMyTrip.com. “With HP Software, we have optimized IT processes to reduce development times of new online applications. This allows us to quickly deliver an enriched experience for visitors to our site.”
The HP Service Manager Enterprise Suite enables MakeMyTrip.com’s application development teams to respond efficiently to requests for changes to the online travel application. The HP solution also helps the IT team to monitor application changes in real-time. The improved efficiency and monitoring has helped reduce application downtime by 70 percent. This enables MakeMyTrip.com to meet its business goals and end user travel booking needs.