However the new facility at such an important and sensitive location at the Bangalore City Railway Station does not have the CCTV Surveillance Cameras installed, leave alone the RPF Security Help Desk
Bangalore (SBC): A swanky, spacious passenger facilitation centre is all set to be declared open for the public at the City railway station this weekend. Built at a cost of Rs.5.5 crore over the last five years, the oval-shaped building is located at the second entry side of the station (Platform 8 entry). It will have nine ticket-booking counters with eight of them catering to passengers booking general tickets. Railway Minister Suresh Prabhu will formally inaugurate the Centre on Saturday.
Sanjiv Agarwal, Divisional Railway Manager (DRM) of Bengaluru Division said the new facility would help passengers of the long-distance trains that depart from platforms 5 to 10 purchase tickets with ease.
“When the eight-lane, signal-free corridor comes up at Okalipuram, we expect a huge surge of passengers from the second entry side,” he said. The existing eight counters for unreserved tickets located at this entry would be shut down as soon as the new facility is started, he added. “A branch of the food court Hallimane will come up at this spot,” he added. A pay-and-use toilet, cloak room, catering stalls and an enquiry counter will be located in the ground floor, the DRM said.
Additional DRM Sunanda Arul said a parking lot has been constructed in the basement and 50 cars can be parked here at any given time. “The building is quite spacious with each floor running into 16,000 sq feet,” she said.
Each day, 105 trains (Passenger as well as Express) arrive at the City Station and an equal number depart from here, she added.
Senior Divisional Commercial Manager Dr Anup Dayanand Sadhu said the facility will decongest the existing ticket booking counters on the second entry side. “Anywhere between 38,000 and 40,000 unreserved tickets are booked every day. When it rains, passengers struggle to book open tickets at the existing counters on the second entry as it is not sheltered,” Sadhu said.