New Delhi: Railway Minister Suresh Prabhu on Saturday directed the Railway Board Chairman to probe complaints into Indian Railway Catering and Tourism Corporation (IRCTC) reservation system and ordered technical audit of online bookings.
“Chairman Rail Board will investigate complaints into IRCTC bookings to ensure full transparency. Complete technical audit ordered for web bookings on IRCTC. No one will be allowed to manipulate a system,” Prabhu said in a Twitter post.
Separately, IRCTC on Saturday said it would ensure that the supply of Rail Neer will be available in all trains where ever catering service is managed by it. Rail Neer is produced and supplied by IRCTC in trains. IRCTC has set up Rail Neer plants at several places including Nangloi, Danapur, Chennai and Amethi.
While Chennai produces about 15,000 cartons of Rail Neer per day, Nangloi produces about 11,000 cartons and Danapur produces about 7,500 cartons per day. One carton contains 12 bottles. “Our mandate is to produce and supply Rail Neer to Railways and Railways decide on where it will be sent,” said a senior IRCTC official.