ALLAHABAD: Railway administration undertakes several steps from time to time to ensure that senior citizens do not face any problem while traveling and they reach their destinations safely.
As per rules, male senior citizens of minimum 60 years and lady senior citizens of minimum 58 years are granted concession in fares of all classes of Mail/Express/Rajdhani/Shatabdi/Jan Shatabdi/ Duranto trains. The concession is 40% for men and 50% for women.
Moreover, in the computerised Passenger Reservation System (PRS) there is a provision to allot lower berths automatically to senior citizens and to female passengers 45 years and above, even if it is not opted for, subject to availability of’ accommodation at the lime of booking.
Further, in all trains with reserved accommodation, a combined quota of lower berths per coach has been earmarked in sleeper, AC-III tier and AC-II tier classes for senior citizens, female passengers above 45 years of age and pregnant women.
Accommodation is also earmarked for senior citizens during specified hours on suburban sections by some railway zones. There is also provision of wheel chairs at stations. “The facility is provided duly escorted by coolies (on payment) as per the present practice.
After departure of the train, if there are vacant lower berths available in the train, and if any physically handicapped person or senior citizen booked on the authority of handicapped concessional ticket, who has been allotted upper/middle berth, approaches for allotment of vacant lower berths, the Conductor/Train Ticket Examiner (TTE) has been authorised to allot the vacant lower berth to them making necessary entries in the chart.
Separate counters are marked at various Passenger Reservation System (PRS) centres for dealing with reservation requisitions received from physically handicapped persons, senior citizens, accredited journalists and freedom fighters, if the average demand per shift is not less than 120 tickets. In case there is no justification for earmarking of an exclusive counter for any of these categories of persons including handicapped persons or senior citizens, one or two counters depending on the total demand are earmarked for dealing with the reservation requests for all these categories of persons.