Railways starts cashless health care scheme for ex-employees

NEW DELHI: The Railways today rolled out a cashless health care scheme for its retired employees.

The Cashless Treatment Scheme in Emergency (CTSE) aims to provide comprehensive health care facilities to its beneficiaries through in-house health institutions, supplementing with referrals to recognised hospitals whenever necessary.

“Cashless Treatment Scheme in Emergency is another important step. Life expectancy has increased, so many health problems have evolved. This scheme would improve health care facilities for railway employees,” Railway Minister Suresh Prabhu said after launching the CTSE here.

The CTSE beneficiaries include retired employees and their dependent family members.

Large number of retired beneficiaries live in the newly- developed suburbs of various cities. These parts of the city are often far away from the established railway health institutions.

In emergency situations, precious time is lost in travel.

In order to provide immediate care to retired employees in emergency, the CTSE facility will be utilised in empanelled hospitals for retired employees and their dependent family members.

A web-based system of communication between private hospitals and railway authorities has been developed wherein identity of the beneficiary shall be established using biometrics stored in Aadhaar (UIDAI) server, eligibility shall be determined using Railway Data Base and emergency shall be verified by a Railway Medical Officer based on the private hospital’s clinical report.

The Scheme fulfils both the avowed objectives of the GOI; utilizing IT tools to cut the red-tape and promoting cashless transactions.

Rather than creating a separate time and resource consuming vertical the scheme has used the existing resources by bringing on board the UIDAI and ARPAN database. Railway has not incurred any capital expenditure on the scheme, M/s UTIITSL has developed the software in consultation with Railway and shall be paid on per bill processed basis. The online processing will ensure swifter disposal of bills in a transparent manner.

The whole system is online and even the bill processing shall be online. This scheme shall provide help to retired railway employees at the time of need and will also have a morale boosting effect on serving employees.

At present, the scheme has been rolled out in four metro cities of Delhi, Mumbai, Kolkata and Chennai, and based on the experience of this pilot the scheme may be extended to the entire country.