New Delhi: While Indian Railways continue to struggle for providing quality food and travel experience to passengers aboard trains, it has decided to give a aesthetic and uniform look to passengers tickets. Railway Board has already circulated the set format of passenger tickets to all zonal railways for the same.
The need to have a uniform look for passenger tickets was felt as at present 16 different format of tickets under unreserved ticketing system (UTS) are prevalent in different zones in the country.
The existing format of UTS tickets has been reviewed in consultation with CRIS (Centre for Railway Information Systems), the IT arm of railways. Of the 13 million passengers who travel by train, nearly 12 million are unreserved passengers.
“Based on feedback received from CRIS, it has been decided that 16 formats of UTA tickets may be replaced with seven formats,” said an order issued by Vikram Singh, Director Passenger Marketing, Railway Board.
The specifications say that the size of the ticket shall remain same 120mmX64mm with advertisement and 103mmX64mm without advertisement. The printable area shall be 78mmX59mm. The caption of ‘Happy Journey’ (in English and Hindi) shall be printed at one side of Indian Railways logo and pre-printed stock number on the other side of Indian Railways logo.
According to CRIS official, a design competition was held whereby ideas were crowd sourced and some of the best have been selected.
“The idea was to give aesthetic and uniform look to UTS tickets and now all zones have been instructed to take necessary actions,” said the official.
Railway has also tied up with Ahmedabad based National Institute of Design (NID) for an image over of state run transporter and passengers can expect designer interiors, quality beddings, innovative designing, green toilets and user friendly coaches.
The NID will improve passenger services through innovative ideas focusing on people, environment and sustainability through this Research Centre. It will also design ladder for upper berths, lighting arrangements at stations and circulating areas to give an aesthetic touch to rail facilities.
Railway has signed agreements with other ministries for making a coordinated effort to improve services. It already has arrangements with the road transport ministry for construction of ROB/RUB, coal ministry for improving coal linkage and urban development ministry for development of areas around railways stations.