RVNL to transform its Biz with Robust IT Solution – to appoint System Integrator with stong SI Capabilities

नयी दिल्ली New Delhi: Rail Vikas Nigam Limited (RVNL)’s passion to find ways to use ICT to make its businesses work better is going to take a new shape. Striving to position itself to respond to future challenges with targeted, pertinent services, RVNL intends to implement an Integrated IT solution to meet its ever increasing business needs and is likely to on-board a Company with strong “System Integration” capabilities and practice and will ensure business is supported by a robust IT and Networking platform to help optimise its performance, efficiency and availability with larger collaboration tools to run on it in the near future.

The overall scope of the System Integrator is to develop the Project implementation plan while also to foresee, analyze, plan, build, suggest, design, deploy, implement, maintain, manage and revamp the total IT infrastructure.

The SI solution for RVNL for an Integrated IT Solution would aim to automate its business functions and would include all the Project Implementing Units (PIUs as well as Corporate Office). The solution, among other components, would include Customized Business Applications for Project Management and Monitoring, Finance, HR, Payroll, Self Service Module and will also include Portal management, Document Management System, Geographical Information System and Office Management & Automation System.

The Integrated IT Solution of RVNL includes the development and implementation of a reliable packaged based solution along with additional modules as needed. This will be delivered in a timely and cost effective manner to meet RVNL’s business and system performance objectives in a consistent manner.

The scope of work is to customize the Application and implementation, Business Requirement and process study in which Supply, Installation, Configuration & Customization of ERP Solution alongwith Application Testing, Quality Review and Security Audit, Data Digitization and Migration, Project and Product Documentation are involved. The empanelled System Integrator should also give the Training and Capacity Building wherein the SI has to prepare of Online training modules and impart regular refresher courses to the user groups as well.

User Support and Maintenance of the Integrated IT application for 5 years is also part of the SI scope of work in which the Application monitoring and Compliance to Service Level Agreements, Application support including modifications and integration with future systems, fixing bugs, Software changes with Version Controls and associated maintenance of Configuration Information & System documentation are envisaged.

RVNL would like to have a comprehensive and robust Video conferencing & video repository solution as well.

While the Collaboration and Hosting at Data Centre and Disaster Recovery sites is also the scope of deliverables of the empanelled SI, it would be the responsibility of the SI to build redundancy in Networking from DC to DR and RVNL offices with strong IT Security infrastructure is also on the cards. Apart from this, provisioning of email solution, Enterprise Management Solution (including help desk software and services), Operations and Maintenance of IT infrastructure, Monitoring, Administration & Management Services of IT assets at Head Office, DC & DR Site and the remote offices, Backup & restore and archival services, Storage Administration & Management Services, Database administration and Management Services, User Administration and Security, Security Administration Services at DC & DR Site, DC & DR Infrastructure Management and Operations, Production Control and Job Scheduling, Network Management Services etc are planned from this initiative.

Who is System Integrator?

A Systems Integrator (SI) company specializes in bringing together component subsystems into a whole and ensuring that those subsystems function together, a practice known as system integration. Systems Integrators may work in many fields but the term is generally used in the information technology (IT) field, the defense industry, or in media.

According to the Institute for Partner Education & Development, systems integrators traditionally realize approximately 50 percent of revenue from consulting services and 40 percent of revenue from IT services in design, implementation and post-transaction consulting. They are different from an IT Consultant in that they also take title to product.

Systems Integrators generally have to be good at matching customers’ needs with existing products. An inductive reasoning aptitude is useful for quickly understanding how to operate a system or a GUI. A Systems Integrator will tend to benefit from being a generalist, knowing about a large number of products. Systems Integration includes a substantial amount of diagnostic and troubleshooting work. The ability to research existing products and software components is also helpful. Creation of these information systems may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications infrastructure. Examples of some of the larger Enterprise System Integrators are:  HP, Dimension Data, Wipro, IBM, Oracle, Tata Consultancy Services, Computer Sciences Corporation, Unisys and CMC.

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