Secunderabad: South Central Railway held a “Customer Meet”, on the sidelines of the “Passenger and Customer Facilitation Fortnight” Celebrations at Rail Nilayam today i.e, 1st June, 2015. The meet saw the participation of delegates representing various segments of trade and industry which form the bulk freight traffic catered by South Central Railway. Umesh Singh, Additional General Manager, SCR presided over the meeting which was addressed by J.N.Jha, Chief Operations Manager and G.Laxminarayan, Chief Commercial Manager, SCR.
Addressing the meet, Mr.Jha, Chief Operations Manager (COM) highlighted that the customer meet is basically an outreach to discuss, deliberate and decide on strategies to attain the target goals set for the Financial Year (FY) 2015-16, taking the bulk freight customers of SCR into confidence. He said that SCR has done extremely well during the previous FY 2014-15, registering an increase of over 9 million tonnes in freight loading. The major increase was in the Coal and Iron ore sector. The most important factor for the record ever freight loading on SCR was the enhancement in terms of operational efficiency which led to optimal utilisation of Wagons and Locomotives. He expressed optimising that this year too, SCR will perform well. The COM opined that the Krishnapatnam and Kakinada Ports will continue to generate higher loads of Freight Traffic. He also was confident that new avenues of freight commodities as Late rite will generate sizeable traffic volumes. He was also sure that the Singareni Collieries Company Limited (SCCL) will continue to transport higher volumes of Coal on SCR.
In his presidential address, Umesh Singh, Additional General Manager, spelt out the fact that SCRs freight loading target for the FY 2015-16 of 128 million tonnes is very challenging and needs the best of efforts to surpass. The customer meet, is going to come out with a concrete plan to achieve the same, and hence can be considered as one step closer towards the mission in sight, he added.
G.Laxminarayan, Chief Commercial Manager dwelt on factors which have positioned SCR on the Second Position amongst all Zones on Indian Railways. It is not that the freight traffic but the Passenger Traffic as well as earnings of SCR which signified performance excellence he stressed. He assured of all co-operation from the Zone to meet the requirements and redress the bottle necks of rail customers, towards enhancing traffic loads.
Speakers representing the Trade & Industry also spoke on the occasion and sought availability of rakes and infrastructural facilities to offer increased freight business to Railways. They assured that, enhanced freight commodity transportation through Railways will be planned to the best extent possible. Amongst the organisations represented were SCCL, TS Genco, Karnataka Power Corporation Limited, Food Corporation of India, Container Corporation of India Ltd.