With a view to facilitate Station Managers/Assistant Station Managers to concentrate better on train operations and also to facilitate passengers to get tickets, it has been decided to appoint Station Ticket Booking Sewaks (STBS) at ‘E’ category station as a pilot project for one year only. Station Ticket Booking Sewaks (STBS) shall be appointed at those identified ‘E’ category stations where no suitable candidate is found as Jan Sadharan Ticket Booking Seqk (JTBS) and the Railway concerned feels the necessity for appointment of ticketing agents at such stations.
As per categorization based on the passenger earnings for the year 2011-12, the number of ‘E’ category stations is 4158. At present, tickets at ‘E’ category stations are being sold through Station Masters/Assistant Station Masters/Booking Clerks.
This information was given by the Minister of State for Railways Shri Adhir Ranjan Chowdhury in written reply to a question in Lok Sabha today.